
I still don't understand why you are thinking the email you are receiving from Apple is related to mSecure. I'm not sure why your email is sounding combative, but that's ok, as I'm definitely here to help.
#APPLE PASSWORDS DATA LEAK PASSWORD#
Did you change your password from mSecure's Settings, or did you perform an account reset from our website? What is the message you saw? When you say "Google 'ios password notification'", what does that mean? What exactly did the message tell you?Īlso, what do you mean when you say it took 4 tries for a password reset email to actually arrive? How did you go about changing your password? If you did that from the Settings of mSecure on one of your devices, the email that is sent after you change the password may not arrive for awhile, and you don't need to change the password more than one time. It is highly unlikely that you are experiencing 5 months later is related to what Nick experienced, so we need to address whatever it is you are seeing as it's on own, isolated problem. I would have liked to have acquired more information, but I was not able to. It simply means that some online account system on which he has/had an account experienced a data leak. If an online account is hacked, that does not indicate any type of problem in mSecure.

The passwords stored in mSecure are simply copies of the data you use to sign in to various online accounts. It could very well be that a password he was using for one of his online accounts did appear in a data leak, but that doesn't mean any of our servers have been compromised. Also, the notification was referring to is not something we send out to our customers.

To our knowledge, there has been no attempts and certainly no successful attempts at hacking into any of our systems. I don't know anything about what either you are Nick are referring to here.
